Organizational behavior in health care /
Nancy Borkowski.
- 2nd ed.
- Sudbury, Mass. : Jones and Bartlett Publishers, 2011.
- xi, 414 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Overview and history of organizational behavior -- Diversity in health care -- Attitudes and perception -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Attribution theory and motivation -- Power and influence -- Trait and behavioral theories of leadership -- Contingency theories of leadership -- Contemporary leadership theories -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Teams and team building -- Organizational development -- Resistance to change and change management.
9780763763831 (pbk.) 0763763837 (pbk.)
Health facilities--Personnel management. Health services administration. Organizational behavior. Psychology, Industrial. Group Processes. Health Personnel--psychology. Organizational Culture. Personnel management.