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Liff, Stewart.

Improving the performance of government employees : a manager's guide / Stewart Liff. - New York : American Management Association, 2011. - x, 230 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Overview -- Organizational systems -- Streamline your business processes : the technical system -- Reorganize the activities that affect performance : the structural system -- Using metrics to track and improve performance : the decision-making and information systems -- Recruitment, selection, and development : the people system -- Managing performance and accountability -- Follow-up on accountability : administering the appraisal system -- The rewards and recognition and renewal systems -- Examples of improving performance.

9780814416228 0814416225


Performance.
Employee motivation.
Responsibility.
Civil service--Personnel management.

HF5549.5.P35 / L54 2011

352.66 / L722

Languages: 
English |