Develop your assertiveness /
Sue Bishop.
- 3rd ed.
- London : Kogan Page, 2013
- vii, 152 p. ; 22 cm
- Creating Success .
Introduction -- To be, or not to be? -- Prepare to assert yourself -- Positive thinking -- Rights and wrongs -- Now and then -- Now see hear -- Body talk -- Relationships -- Words and phrases -- Power -- Yes and no -- Problem people -- Tricky situations -- Evolving technologies -- Conclusion.