Improve your communication skills /
Alan Barker.
- 3rd ed.
- London : Kogan Page, 2013
- ix,185 p. ; 23 cm
- Creating success .
About this book -- What is communication? -- How conversations work -- Seven ways to improve your conversations -- The skills of enquiry -- The skills of persuasion -- Making a presentation -- Putting it in writing -- Networking: the new conversation -- Appendix: Where to go from here.