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Morrow, Richard, 1956-

Utilizing the 3Ms of process improvement : a step-by-step guide to better outcomes leading to performance excellence / Richard Morrow ; foreword by Claes Rehmberg. - Boca Raton, FL : CRC Press, 2012. - xxiv, 298 p. : ill. ; 26 cm.

Includes bibliographical references and index.

9781439895603 (pbk. : alk. paper)


Organizational change.
Business--Data processing.
Leadership.

658.406 / M883

Languages: 
English |