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Ross, David Frederick, 1948-

The intimate supply chain : leveraging the supply chain to manage the customer experience / David Frederick Ross. - Boca Raton, FL : CRC Press/Taylor & Francis, 2008. - xxii, 280 p. : ill. ; 25 cm. - Series on resource management .

Includes bibliographical references and index.

9781420064971 (hbk. : alk. paper) 1420064975 (hbk. : alk. paper)


Business logistics.
Customer relations.

HD38.5 / R675

658.7 / R675

Languages: 
English |