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Rummler, Geary A.

White space revisited : creating value through process / Geary A. Rummler, Alan J. Ramias, Richard A. Rummler ; foreword by Paul Harmon. - San Francisco, CA : Jossey-Bass, 2010. - xxiii, 251 p. : ill. ; 26 cm.

Includes bibliographical references and index.

The silver anniversary of process -- Process in a value perspective -- The value creation hierarchy -- Developing the value creation architecture of a business -- Process management in the value creation context -- A framework and methodology for VCS design -- RPM project walk-through: align, analysis, design -- RPM project walk-through: commit, build, enable, adopt -- Other RPM applications -- Designing improvement capability -- Process and the IT department -- Summary.

9780470192344 (cloth) 0470192348 (cloth)


Industrial productivity.
Value added.
Performance.
Organizational effectiveness.

HD56

658.515 / R864

Languages: 
English |