Abstracts of Keynote Speeches -- e-Health: Data Integration, Data Mining, and Knowledge Management in Health Informatics -- The Public Value of Government ICT Investments: Foundations and Applications -- From IT Governance to Enterprise Governance of IT: A Journey for Creating Business Value Out of IT -- Actual Paradigms of Distributed Software Development: Services and Self Organization -- Session 1: Web Services and SOA -- Middleware for the Autonomous Web Services (AWS) -- Dynamic Resources Allocation for Delivery of Personalized Services -- Mobile Interfaces for Building Control Surveyors -- Session 2: e-Transformation and Business Processes -- An Agent-Based B2B Collaboration Platform for Executing Collaborative Business Processes -- Compound Web Service for Supply Processes Monitoring to Anticipate Disruptive Event -- Bridging the Gaps between eTransforming SMEs and SME - ICT Providers -- Session 3: Measuring and Assessment -- Measuring Accumulated Revelations of Private Information by Multiple Media -- A Methodology to Assess the Benefits of Smart Order Routing -- Ontology-Based Evaluation of ISO 27001 -- Session 4: e-Services for Society -- The Importance of Confirming Citizens’ Expectations in e-Government -- E-Democracy and Network Externalities – The Case of Websites of Finnish Members of Parliament -- Educateca: A Web 2.0 Approach to e-Learning with SCORM -- Session 5: Specifications and Semantics -- Achieving Meaning Understanding in E-Marketplace through Document Sense Disambiguation -- Automatically Detecting Opportunities for Web Service Descriptions Improvement -- Exploiting the Social Capital of Folksonomies for Web Page Classification -- Session 6: Social Networks and Virtual Organizations -- Guidelines to Transform Industry Clusters in Virtual Organization Breeding Environments – A Case Study -- A Research Framework on Social Networking Sites Usage: Critical Review and Theoretical Extension -- A Digital Platform for Marketing Communications in the Mobile and Social Media Space -- Session 7: e-Services -- Reusing Geographic E-Services: A Case Study in the Marine Ecological Domain -- Ontology-Based Process for Recommending Health WebSites -- A Morphological Box for Handling Temporal Data in B2C Systems -- Session 8: Trust and Security -- Trust and Privacy Enabled Service Composition Using Social Experience -- Trust and Compliance Management Models in Emerging Outsourcing Environments -- Security Architecture of Smart Metering Systems -- Session 9: ICT Utilization -- IT Alignment in the 3PL Industry: A Comparative Study -- Against All Odds - A Story of a Successful Mobile System Acceptance among a Tough Crowd -- Critical Success Factors of Open Markets on the Internet in Terms of Buyers -- Service Oriented Approach for Autonomous Exception Management in Supply Chains.

This book constitutes the refereed proceedings of the 10th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2010, held in Buenos Aires, Argentina, in November 2010. The 28 revised papers presented were selected from 56 submissions. They are organized in topical sections on Web services and SOA, e-transformation and business processes, measuring and assessment, e-services for society, specifications and semantics, social networks and virtual organizations, e-services, trust and security, and ICT utilization.