Library of American University of Madaba
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Customer knowledge management: improving customer relationship through knowledge application /
by Wilde, Silvio.
Published by : Springer, (Heidelberg :) Physical details: xvi, 143 p. : ill. ISBN: 3642164757 Subject(s): Knowledge management. | Customer relations %Management %Data processing. Year: 2011Online Resources:
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http://dx.doi.org/10.1007/978-3-642-16475-0
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| Item type | Location | Call Number | Status | Notes | Date Due |
|---|---|---|---|---|---|
 Book |
AUM Main Library | 658.812 W527 (Browse Shelf) | Available | JBC/2011/9085 | |
| Book |
AUM Main Library | 658.812 W527 (Browse Shelf) | Available | JBC/2011/9085 |
Includes bibliographical references (p. 131-137) and index.
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