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Interpersonal skills in organizations /

by De Janasz, Suzanne C.
Authors: Dowd, Karen O.%author | Schneider, Beth Z.%author Published by : McGraw-Hill Education, (New York :) Physical details: xxi, 521 p. : ill. ; 28 cm. ISBN: 1259255298 Subject(s): Organizational behavior. | Psychology, Industrial. | Interpersonal relations. Year: 2015
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Item type Location Call Number Status Notes Date Due
Book Book AUM Main Library English Collections Hall 158.7 D326 (Browse Shelf) Available 512386

Includes bibliographical references and index.

Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management.

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