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Lean Six Sigma for the healthcare enterprise : methods, tools, and applications /

Authors: %Furterer, Sandra L.%editor Series: Engineering management (Boca Raton, Fla.) Published by : CRC Press, (Boca Raton, FL :) Physical details: x, 315 p. : ill. ; 22 cm. ISBN: 1439837600 Subject(s): Quality Assurance, Health Care %methods. | Delivery of Health Care %standards. | Efficiency, Organizational. | Health Services Administration %standards. | Process Assessment (Health Care) %methods. Year: 2012
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Item type Location Call Number Status Date Due
Book Book AUM Main Library 362.1068 L437 (Browse Shelf) Available
Book Book AUM Main Library 362.1068 L437 (Browse Shelf) Available

Includes bibliographical references and index.

"Preface The purpose of this book is to provide an enterprise Lean Six Sigma methodology to enable alignment and optimization of processes across the entire organization. Healthcare has finally embraced Lean Six Sigma tools, even though it has been much later than many industries; there is great value and advantage to applying these tools and methods in healthcare. Healthcare is struggling with shrinking revenues and trying to control costs; what better environment could there be to apply Lean Six Sigma. In the first chapter we provide a description of the Strategic Business Process Architecture methodology that can enable enterprise-wide improvement. In Chapter 2, we provide a description of the Lean Six Sigma methodology that can guide our process improvement projects. In Chapter 3 we provide an application of Lean Six Sigma that successfully reduced the patient length of stay and door to doctor time in a hospital's emergency department. In Chapters 4 and 5 we provide an application of Lean Six Sigma and 5S in an operating room. In Chapter 6 we provide several more applications of the 5S Lean organizational tool. In Chapter 7 we provide an application of how Lean Six Sigma was used to reduce the number of CT scans in an emergency department. In Chapter 8 we describe how we reduced the linen loss throughout the hospital by applying Lean Six Sigma. In Chapter 9, we used Lean Six Sigma to design and implement sepsis protocols to reduce the mortality related to sepsis infections. In Chapter 10 we provide insights into several critical success factors that can enhance your organization's Lean Six Sigma program. In Chapter 11 we provide a brief view into the future of Lean Six Sigma in healthcare"--Provided by publisher.

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