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Introduction to service engineering /

Authors: Salvendy, Gavriel,%1938-%editor | Karwowski, Waldemar,%1953-%editor Published by : Wiley, (Hoboken, N.J. :) Physical details: xii, 659 p. : ill. ; 25 cm. ISBN: 0470382414 Subject(s): Computer networks %Management. | Service industries %Information technology. | Customer services %Information technology. | Service-oriented architecture (Computer science) | Systems engineering. | Management science. Year: 2010
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Item type Location Call Number Status Date Due
Book Book AUM Main Library 658 I685 (Browse Shelf) Available
Book Book AUM Main Library 658 I685 (Browse Shelf) Available

Includes bibliographical references and index.

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