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Introduction to service engineering /

Authors: Salvendy, Gavriel,%1938-%editor | Karwowski, Waldemar,%1953-%editor Published by : Wiley, (Hoboken, N.J. :) Physical details: xii, 659 p. : ill. ; 25 cm. ISBN: 0470382414 Subject(s): Computer networks %Management. | Service industries %Information technology. | Customer services %Information technology. | Service-oriented architecture (Computer science) | Systems engineering. | Management science. Year: 2010
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Item type Location Call Number Status Notes Date Due
Book Book AUM Main Library 658 I685 (Browse Shelf) Available JBC/2012/6142
Book Book AUM Main Library 658 I685 (Browse Shelf) Available JBC/2012/6142

Includes bibliographical references and index.

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