Library of American University of Madaba Search for 'au:Peppers, Don and au:Peppers, Don'

The one to one manager : , real-world lessons in customer relationship management /

By Peppers, Don. New York : Currency and Doubleday, 2000 . xvii, 268 p. 9780385502290 | 038550229x

By Peppers, Don. New York : Currency Book, 1999 . xxiv, 406 p. : 9780385493697 | 038549369x

By Peppers, Don. New York : Currency Book, 2001 . xix, 347 p. : 9780385502306 | 0385502303