Includes bibliographical references and index.

Providing all employees with more than a living wage -- Finding ways to make scheduling flexibility feasible and profitable -- Increasing productivity and reliability by investing in health care -- Building assets: ensuring that the lowest-level employees are not left behind -- Offering training where it is valued the most -- Establishing career tracks for low-level employees to rise up the corporate ladder -- Engaging employees in the company's profits and their own -- Reaping returns from community investments -- Creating good working conditions throughout the supply chain -- Developing a blueprint for changing companies and lives.