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The one to one manager : , real-world lessons in customer relationship management /
by Peppers, Don
Publication:
New York : Currency and Doubleday, 2000
. xvii, 268 p.
Date:2000
Availability:
Copies available:
AUM Main Library
(2),
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One to one : B2B : , custome development strategies for the business-to- business world /
by Peppers, Don
Publication:
New York : Currency Book, 2001
. xix, 347 p. :
Date:2001
Availability:
Copies available:
AUM Main Library
(2),
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