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Business Process Management Workshops by Rosa, Marcello. Publication: . LVI, 783 p. 264 illus. Availability: Copies available: AUM Main Library (1),
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Fundamentals of Business Process Management by Dumas, Marlon. Publication: . XXVII, 399 p. 161 illus., 7 illus. in color. Availability: Copies available: AUM Main Library (1),
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