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Managing service firms : , the power of managerial marketing /
by Skalen, Per.
Publication:
New York : Routledge, 2010
. xii, 185 p. :
24 cm.
Date:2010
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Service management : , operations, strategy, information technology /
by Fitzsimmons, James A.
Publication:
New York : McGraw-Hill, 2011
. xvii, 541 p. :
29 cm.
Date:2011
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Interactive services marketing /
by Fisk, Raymond P.
Publication:
Boston, MA : Houghton Mifflin, 2008
. xxiv, 276 p. :
26 cm.
Date:2008
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Services marketing : , integrating customer focus across the firm /
by Zeithaml, Valarie A.
Publication:
Boston, MA : McGraw-Hill Irwin, 2009
. xxviii, 708 p. :
26 cm.
Date:2009
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Six sigma in transactional and service environments /
by Akpolat, Hasan.
Publication:
Aldershot, Hants, England ; | Burlington, Vt. : Gower, 2004
. xiii, 163 p. :
25 cm.
Date:2004
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Services marketing : , concepts, strategies, & cases /
by Hoffman, K. Douglas.
Publication:
Australia : South-Western, 2011
. xv, 468 p. :
27 cm.
Date:2011
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Fisher Investments on industrials /
Publication:
Hoboken, N.J. : Wiley, 2009
. xvi, 208 p. :
24 cm.
Date:2009
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Service science /
by Daskin, Mark S.,
Publication:
Hoboken, N.J. : Wiley, 2010
. xxix, 587 p., [8] p. of plates :
25 cm.
Date:2010
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Introduction to service engineering /
Publication:
Hoboken, N.J. : Wiley, 2010
. xii, 659 p. :
25 cm.
Date:2010
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Services marketing : , people, technology, strategy /
by Lovelock, Christopher H.
Publication:
Boston, MA : Pearson, 2011
. 248 p. :
29 cm.
Date:2011
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(2),
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Service management : , operations, strategy, information technology /
by Fitzsimmons, James A.
Publication:
Boston, MA : McGraw-Hill, 2011
. xvii, 541 p. :
29 cm.
Date:2011
Availability:
Copies available:
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(2),
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Service management : , operations, strategy, and information technology /
by Fitzsimmons, James A.
Publication:
Boston, MA : McGraw-Hill/Irwin, 2004
. xx, 587 p. :
27 cm. +
Date:2004
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(3),
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Selling services : , sales /
by Forsyth, Patrick
Publication:
Oxford : Capstone Pub., 2003
. 112 p.;
18 cm.
Date:2003
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Services marketing : , people, technology, strategy /
by Wirtz, Jochen.
Publication:
New Jersey : World Scientific, 2016
. xvii, 784 p. :
29 cm
Date:2016
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Services marketing : , people, technology, strategy /
by Lovelock, Christopher H.,
Publication:
New Jersey : World Scientific, 2022
. xvii, 665 p. :
29 cm.
Date:2022
Availability:
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