Library of American University of Madaba

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Madonik, Barbara G.

I hear what you say, but what are you telling me ? : the strategic use of nonverbal communication in mediation / Barbara G. Madonik. - San Francisco, CA : Jossey-Bass, 2001. - xxix, 287 p. ; 24 cm.

Includes bibliographical references (p. 267-273) and index.

ISBN: 0787957097 (alk. paper) 9780787957094

Subjects--Topical Terms:
Body language.
Nonverbal communication.
Interpersonal communication
Negotiation.

Dewey Class. No.: 153.69 / M183