Essentials of health care marketing /
Eric N. Berkowitz.
- 2nd ed.
- Sudbury, MA : Jones and Bartlett Publishers, 2006.
- xvi, 416 p. : ill. ; 23 cm.
Includes bibliographical references and index.
The meaning of marketing -- Marketing strategy -- The environment of marketing strategy -- Buyer behavior -- Marketing research -- Market segmentation -- Developing customer loyalty -- Product strategy -- Price -- Distribution -- Promotion -- Advertising -- Sales and sales management -- Controlling and monitoring -- Appendix A. Glossary.
9780763783501 0763783501 (pbk.)
Medical care--Marketing. Marketing of Health Services.