| 000 -LEADER |
|---|
| fixed length control field |
00880cam a2200229 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200107144730.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
010516s2002 ohua b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0324027257 (alk. paper) |
|
|---|
| International Standard Book Number |
9780324027259 |
| 041 ## - Language |
|---|
| Language code of text/sound track or separate title |
eng |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.4 |
| Edition number |
21 |
| Item number |
P737 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Plunkett, W. Richard |
| Fuller form of name |
(Warren Richard) |
| 9 (RLIN) |
28961 |
| 245 10 - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Title |
Management : meeting and exceeding customer expectations / |
| Statement of responsibility, etc |
Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
7th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Cincinnati, OH : |
| Name of publisher, distributor, etc |
South-Western/Thomson Learning, |
| Date of publication, distribution, etc |
2002. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxviii, 797 p. : |
| Other physical details |
ill. (some col.) ; |
| Dimensions |
26 cm. + |
| Accompanying material |
1 computer optical disc (4 3/4 in.) |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references (p. 747-777) and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Management |
| 9 (RLIN) |
15817 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Attner, Raymond F. |
| 9 (RLIN) |
28962 |
| Relator term |
author |
|
|---|
| Personal name |
Allen, Gemmy. |
| 9 (RLIN) |
28963 |
| Relator term |
author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Item type |
Book |
