| 000 -LEADER |
|---|
| fixed length control field |
00676cam a2200217 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190807154902.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
040227s2010 at 000 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781439042052 |
| 041 ## - Language |
|---|
| Language code of text/sound track or separate title |
eng |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Edition number |
23 |
| Classification number |
004.068 |
| Item number |
B423 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Beisse, Fred, |
| Dates associated with a name |
1942- |
| 9 (RLIN) |
9461 |
| 245 12 - IMMEDIATE SOURCE OF ACQUISITION NOTE |
|---|
| Title |
A guide to computer user support for help desk & support specialists / |
| Statement of responsibility, etc |
Fred Beisse. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
4th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Australia : |
| Name of publisher, distributor, etc |
Course Technology : |
| Date of publication, distribution, etc |
2010. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxii, 674 p. ; |
| Dimensions |
23 cm. + |
| Accompanying material |
1 CD-ROM. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
End-user computing. |
| 9 (RLIN) |
9462 |
|
|---|
| Topical term or geographic name as entry element |
Computer service industry. |
| 9 (RLIN) |
9463 |
|
|---|
| Topical term or geographic name as entry element |
Computer technical support. |
| 9 (RLIN) |
9464 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Item type |
Book |
