AI in the Industry -- Modern intelligent tools for software engineering -- NLP tools for intelligent systems -- Data mining tools for advanced applications -- Telecommunication applications -- Advanced methods for customer behavior analysis.

Intelligent technologies are the essential factors of innovation, and enable the industry to overcome technological limitations and explore the new frontiers. Therefore it is necessary for scientists and practitioners to cooperate and inspire each other, and use the latest research results in creating new designs and products. The idea of this book came out with the industrial workshop organized at the ISMIS conference in Warsaw, 2011. The book covers several applications of emerging, intelligent technologies in various branches of the industry. The contributions describe modern intelligent tools, algorithms and architectures, which have the potential to solve real problems, experienced by practitioners in various industry sectors. We hope this volume will show new directions for cooperation between science and industry and will facilitate efficient transfer of knowledge in the area of intelligent information systems.