Knowledge Society -- The Mankind Growth Consistency: Outlook on Extant Political Settings -- The Mankind Growth Consistency: Outlook on Yet-to-Be Political Sceneries -- From Data to Wisdom in the Global and Civilizational Context the Cognitive Perspective -- A New Role for Design and Design Managers in the ‘Organizational Design’ of High Social Value-Creative Business Models -- Governance, Sociotechnical Systems and Knowledge Society: Challenges and Reflections -- EIS Design, Implementation and Impact -- Management Model for Mobile Applications Assisted by Events -- Evaluating Goal-Oriented Analysis in the Domain of Enterprise Information Systems -- Empowering the Web User with a Browserver -- Definition of the Model of Automatic Calculation of Flight Time Cost of the Portuguese Air Force Weapon Systems -- EX-ANTE and EX-POST Model Development and Monitoring of the Portuguese Air Force Effort Regime -- MAPA: Monitoring and Annotation of Processes and Activities -- Towards a Systematic Service-oriented Requirements Engineering Process (S-SoRE) -- EIS Adoption -- Analysing a Segmentation Pricing Strategy for ERP Systems under Diffusion Patterns -- Customer Relationship Management Systems – Reasons Why Many Municipalities Do Not Have Them -- The Adoption of Open Source Systems in Public Administrations -- The Determinants of ERP, SCM and CRM Systems in European Firms -- Critical Success Factors for the Implementation of ICT Projects -- The Small Business Web Presence: Use of Third Party Portals in Australia -- Electronic Procurement: Dealing with Supplier Adoption -- Evaluating the Success of ERP Systems’ Implementation: A Study about Portugal -- Enterprise Management and ERP Development: Case Study of Zoomlion Using the Dynamic Enterprise Reference Grid -- EIS Applications -- Adoption of RFID Technology in Warehouse Management -- Tools for Email Based Recommendation in Enterprise -- Simulation in Information Systems: Potential of the Vulnerability Theory -- Disclosing the Tourism Dynamic Packages -- Multicriteria Decision Making on Natural Resources Planning -- What to Do with Rejected Loads in the Agri-Food Chain -- On-Line Synchronization of Shop Floor Documentation Using RFID Technology -- A Simulation Study of Workload Accounting Methods for WLC -- Improving Inventory Management Performance Using a Process-Oriented Measurement Framework -- An Approach to Decentralizing Search, Using Stigmergic Hyperlinks -- A Framework for Innovation: Application in a Business Development Software Company -- Identifying Clones in Functional Programs for Refactoring -- Management System Integration Supported on Virtual Reality Technology: The Building Lighting Devices -- Automation of the Approval and Control Process of Documents -- IT/IS Management -- A Framework for the Analysis of the Potential Performance of Chief Information Officers -- IT Governance in Family Owned Enterprises: A Spanish Approach -- A Postmodern Resolution to Leadership Conceptual Ambiguities -- The Complementary Roles of Information Systems and Knowledge Management Systems: A Framework Based on Popper’s Three Worlds Theory -- Recovering Traceability Links between Business Activities and Software Components -- Using Emergent Information Flow Patterns of Organization Ecosystem for Information System Management -- Using Electronic Services Quality Metrics as an Enabler of Business-IT Strategy Alignment -- Interface Life Cycle Management for Legacy System Landscape -- Influence of Incentive Policy in Strategic Alignment of Information Technology and Business -- IT Governance State of Art at Enterprises in the Colombian Pharmaceutical Industry -- A Change Execution System for Enterprise Services with Compensation Support.

This book constitutes the proceedings of the International Conference on ENTERprise information systems, held Viana do Castelo, Portugal, in October 2010.