|
|
| |
The one to one manager : , real-world lessons in customer relationship management /
by Peppers, Don
Publication:
New York : Currency and Doubleday, 2000
. xvii, 268 p.
Date:2000
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
The iovemarks effect : , winning in the consumer revolution /
by Roberts, Kevin
Publication:
Brooklyn, NY : Power House Books, 2006
. 272 p. :
Date:2006
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
The relationship revolution : , closing the customer promise gap /
by Hochman, Larry.
Publication:
Chichester, England : Wiley, 2010
. 155 p. ;
21 cm.
Date:2010
Availability:
Copies available:
AUM Main Library
(2),
|
|
