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Customer knowledge management: , improving customer relationship through knowledge application /
by Wilde, Silvio.
Publication:
Heidelberg : Springer, 2011
. xvi, 143 p. :
Date:2011
Availability:
Copies available:
AUM Main Library
(2),
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B2B integration : , concepts and architecture /
by Bussler, Christoph.
Publication:
Berlin ; | New York : Springer, 2003
. xxii, 418 p. :
24 cm.
Date:2003
Availability:
Copies available:
AUM Main Library
(3),
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