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The one to one fieldbook : , the complete toolkit for implementing a 1 to 1 marketing program / by Peppers, Don Publication: New York : Currency Book, 1999 . xxiv, 406 p. : Date:1999 Availability: Copies available: AUM Main Library (2),
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Positioning for architecture and design firms / by Reigle, Jack. Publication: Hoboken, N.J : Wiley, 2011 . xiv, 201 p. : 25 cm. Date:2011 Availability: Copies available: AUM Main Library (1),
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Customer. Community : , unleashing the power of your customer base / by Banks, Drew, Publication: San Francisco, CA : Jossey-Bass 2002 . xxiii, 254 p. : 24 cm. Date:2002 Availability: Copies available: AUM Main Library (3),
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