E-Government Services Analysis -- Stakeholders’ Views on Government Enterprise Architecture: Strategic Goals and New Public Services -- An Investigation into Critical Determinants of e-Government Implementation in the Context of a Developing Nation -- “What We Cannot Speak about We Must Pass over in Silence” – (In)correctly Arguing and Comparing the Costs of IT Investments in Public Sector -- Decision Support Tools -- Small-Area Population Projections - A Key Element in Knowledge Based e-Governance -- From Policy-Making Statements to First-Order Logic -- A Fuzzy Recommender System for eElections -- Invited Talk -- Web 2.0 Creates a New Government -- ICT in E-Government (I) -- Elements of Comprehensive Assessments of IT Infrastructure Projects in the Austrian Ministry of Finance -- Updating Official Publications to the Web 3.0: A Quantum Leap in e-Gov Transparency and Citizen Participation Is on Sight -- One Inch Wide and One Inch Deep: The Role of Policies in Shaping the Adoption of Open Standards and Software in Government -- Information Modelling and Integration -- Facilitating E-Government Services through SDIs, an Application for Water Abstractions Authorizations -- Towards Interoperability: An Architecture for Pan-European eID-Based Authentication Services -- E-Government Services and Web 2.0 (I) -- SocialSupervisor: A Geographically Enhanced Social Content Site to Supervise Public Works -- Transforming the Greek e-Government Environment towards the e-Gov 2.0 Era -- E-Government Services Design, Implementation and Monitoring -- Geographic e-Services Development through Product-Line Engineering and Standardization -- Governmeter: Monitoring Government Performance. A Web Based Application Proposal -- ICT in E-Government (II) -- Policy Incentives for Innovation Diffusion: An Agent-Based Simulation -- E-Government Services Using Customer Index Knowledge -- The Bangladesh National Biometric Database: A Transferable Success? -- E-Government Services and Web 2.0 (II) -- E-Government and Geographical Information Based Collaboration Patterns -- Participatory Design of Public Sector Services -- Public Safety Mashups to Support Policy Makers -- Knowledge Management -- Intellectual Capital Management Using Knowledge Scorecards: The Austrian National Defence Academy Showcase -- Deploying a Semantically-Enabled Content Management System in a State University.

This book constitutes the proceedings of the First International Conference on Electronic Government and the Information Systems Perspective held in Bilbao, Spain, in August/September 2010.