Includes bibliographical references and index

I. Introduction. Setting the scene : communication, culture and crisis in a transboundary context / Kwamena Kwansah-Aidoo and Amiso M. George -- II. Africa. Egypt : dealing with political and cultural crisis in a troubled Middle East region / Ibrahim Saleh and Heba Metwali -- Ghana : embarrassing the nation to pay Brazil : the Ghana Black stars player revolt at the 2014 FIFA World Cup / Kwamena Kwansah-Aidoo -- Nigeria : containing Ebola in Nigeria : lessons in effective risk and crisis communication / Amiso M. George -- South Africa : killing in the name of "stolen" jobs : the April 2015 xenophobic attacks in South Africa / Kwamena Kwansah-Aidoo and Ibrahim Saleh -- III. Asia/Euro-Asia. China and Taiwan : one crisis, two responses : a transboundary analysis of the melamine-tainted milk powder crisis in China and Taiwan / Yi-Hui Christine Huang and Joanne Chen Lyu -- India : they came by boat : the 2008 terrorist attack on Mumbai / Soumitro Sen and Uttaran Dutta -- Indonesia : power distance, uncertainty avoidance, and Rukun : managing the transboundary haze crisis in Indonesia / Reidinar Juliane Wardoyo and Augustine Pang -- Japan : culture as crisis communication : Tokyo Electric Power Company and the Fukushima Daiichi nuclear power plant disaster / Cornelius B. Pratt and Ronald Lee Carr -- Kazakhstan : understanding the Zhanaozen crisis through the intercultural lenses of Eurasianism in Kazakhstan / Elena Kolesova and Dila Beisembayeva -- Malaysia : "almost without a trace" : missing flight MH370, culture and transboundary crisis communication in the era of social media / Kwamena Kwansah-Aidoo and Amiso M. George -- Singapore : cultural impediment or reflection of global phenomenon : state of social media crisis preparedness in Singapore / Augustine Pang and Christabel Reena David -- South Korea : going nuts over nuts : the Korean air ramp return crisis / Jangyul Robert Kim and Kyung-Hyan Yoo -- IV. Middle East. Syria : a battle for hearts and minds : dealing with Syria's intractable humanitarian catastrophe / Kwamena Kwansah-Aidoo and Ibrahim Saleh -- Turkey : "nothing will ever be the same" : the Borusan case and the socio-cultural dynamics of crisis in Turkey / Ebru Uzunoğlu and Selin Türkel -- V. Latin America. Brazil : gone with the mud : learning from the Niterói disaster in Brazil / Regina Coeli da Silveira e Silva and Amiso M. George -- Colombia and Guatemala : when conflict shifts : an analysis of Chiquita brands' transnational crises in Colombia and Guatemala / Juan-Carlos Molleda and Gabriel C. Stephen -- VI. Conclusion. Looking ahead : planning for crisis communication across cultural and transboundary contexts / Amiso M. George and Kwamena Kwansah-Aidoo