Includes bibliographical references and index.

Coming together: background to the conciliation process -- The discourse dynamics approach to metaphor and empathy -- Metaphor analysis -- Conciliation as journeys of understanding and listening to stories -- Metaphor clusters and absences -- Connection and separation in conciliation -- Becoming involved in violence -- The impact of violence -- Appropriating the other's metaphors -- Metaphor, reconciliation and the dynamics of empathy -- Images of empathy.