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Item type | Location | Call Number | Status | Notes | Date Due |
---|---|---|---|---|---|
Book | AUM Main Library English Collections Hall | 004.0684 G468 (Browse Shelf) | Available | JBC/2012/6152 |
004.0218 S745Computing standards : | 004.068 B423A guide to computer user support for help desk & support specialists / | 004.068 B423A guide to computer user support for help desk & support specialists / | 004.0684 G468 IT success! : | 004.0711 B658Computer hardware / | 004.0711 B658Computer hardware / |
Includes bibliographical references and index.
In search of excellence the fundamentals -- IT 101--the basics for non-specialists -- The flaws of the traditional model -- Managing demand -- Managing supply -- Monitoring costs and benefits -- Financials -- Players, roles and responsibilities -- Getting started -- Case study.
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