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Memorable customer experiences : , a research anthology /
Publication:
Farnham, England ; | Burlington, VT : Gower, 2009
. xx, 295 p. :
25 cm.
Date:2009
Availability:
Copies available:
AUM Main Library
(2),
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Brains on fire : , igniting powerful, sustainable, word of mouth movements /
Publication:
Hoboken, N.J. : Wiley, 2010
. xxxiii, 184 p. :
23 cm.
Date:2010
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Copies available:
AUM Main Library
(2),
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Managing retail consumption /
by Davies, Barry J.
Publication:
Chichester, England : Wiley, 2002
. xi, 358 p. :
24 cm.
Date:2002
Availability:
Copies available:
AUM Main Library
(3),
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Planting flowers, pulling weeds : , identifying your most profitable customers to ensure a lifetime of growth /
by Rubio, Janet.
Publication:
New York : Wiley, 2002
. xiv, 272 p. :
24 cm.
Date:2002
Availability:
Copies available:
AUM Main Library
(1),
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Customer service : , career success through customer loyalty /
by Timm, Paul R.
Publication:
Boston, MA : Pearson, 2014
. x, 230 p. :
26 cm.
Date:2014
Availability:
Copies available:
AUM Main Library
(1),
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