Library of American University of Madaba
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Planting flowers, pulling weeds : identifying your most profitable customers to ensure a lifetime of growth /
by Rubio, Janet.
Authors: Laughlin, Patrick.%author Published by : Wiley, (New York :) Physical details: xiv, 272 p. : ill. ; 24 cm. ISBN: 0471035130 Subject(s): Customer relations. | Customer loyalty. | Consumer satisfaction. | Success in business. Year: 2002Online Resources:
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| Item type | Location | Call Number | Status | Date Due |
|---|---|---|---|---|
 Book |
AUM Main Library | 658.81 R896 (Browse Shelf) | Available |
Includes bibliographical references and index.
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