Library of American University of Madaba
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Pay attention! : how to listen, respond, and profit from customer feedback /
by Thomas, Ann,
Authors: Applegate, Jill.%author Published by : Wiley, (Hoboken, N.J :) Physical details: xvi, 205 p. : ill. ; 24 cm. ISBN: 0470563559 Subject(s): Customer relations. Year: 2010Online Resources:
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| Item type | Location | Call Number | Status | Notes | Date Due |
|---|---|---|---|---|---|
 Book |
AUM Main Library | 658.812 T479 (Browse Shelf) | Available | JBC/2012/6142 | |
| Book |
AUM Main Library | 658.812 T479 (Browse Shelf) | Available | JBC/2012/6142 |
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| 658.812 S689The art of client service / | 658.812 S689The art of client service / | 658.812 T479Pay attention! : | 658.812 T479Pay attention! : | 658.812 T584Customer service : | 658.812 W527Customer knowledge management: |
Includes bibliographical references (p. 189-190) and index.
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