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Managing global customers : , an integrated approach /
by Yip, George S.
Publication:
Oxford : Oxford University Press, 2007
. xiii, 272 p. ;
24 cm.
Date:2007
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(2),
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Customer relationship management : , a global perspective /
Publication:
Aldershot, Hampshire, England ; | Burlington, VT : Gower, 2008
. ix, 204 p. :
24 cm.
Date:2008
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Maximizing your sales with Salesforce.com /
Publication:
Boston, MA : Course Technology, 2008
. xvii, 245 p. :
23 cm.
Date:2008
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Customer knowledge management: , improving customer relationship through knowledge application /
by Wilde, Silvio.
Publication:
Heidelberg : Springer, 2011
. xvi, 143 p. :
Date:2011
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The one to one manager : , real-world lessons in customer relationship management /
by Peppers, Don
Publication:
New York : Currency and Doubleday, 2000
. xvii, 268 p.
Date:2000
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The iovemarks effect : , winning in the consumer revolution /
by Roberts, Kevin
Publication:
Brooklyn, NY : Power House Books, 2006
. 272 p. :
Date:2006
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The seven myths of customer management : , how to be customer-driven without being customer-led /
by Abram, John.
Publication:
Chichester, England : Wiley, 2003
. xiv, 221 p. :
24 cm.
Date:2003
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The relationship revolution : , closing the customer promise gap /
by Hochman, Larry.
Publication:
Chichester, England : Wiley, 2010
. 155 p. ;
21 cm.
Date:2010
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Social media 101 : , tactics and tips to develop your business online /
by Brogan, Chris.
Publication:
Hoboken, N.J. : Wiley, 2010
. xiv, 337 p. ;
19 cm.
Date:2010
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Marketing 2.0 : , strategies for closer customer relationships /
by Corbae, Gerald,
Publication:
Berlin ; | New York : Springer, 2003
. vi, 151 p. :
25 cm.
Date:2003
Availability:
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(3),
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B2B integration : , concepts and architecture /
by Bussler, Christoph.
Publication:
Berlin ; | New York : Springer, 2003
. xxii, 418 p. :
24 cm.
Date:2003
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