|
|
| |
Managing global customers : , an integrated approach /
by Yip, George S.
Publication:
Oxford : Oxford University Press, 2007
. xiii, 272 p. ;
24 cm.
Date:2007
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Turn clicks into customers : , proven marketing techniques for converting online traffic into revenue /
by Forrester, Duane.
Publication:
New York : McGraw-Hill, 2010
. xv, 220 p. :
24 cm.
Date:2010
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Customer relationship management : , a global perspective /
Publication:
Aldershot, Hampshire, England ; | Burlington, VT : Gower, 2008
. ix, 204 p. :
24 cm.
Date:2008
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Maximizing your sales with Salesforce.com /
Publication:
Boston, MA : Course Technology, 2008
. xvii, 245 p. :
23 cm.
Date:2008
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Reorganize for resilience : , putting customers at the center of your business /
by Gulati, Ranjay.
Publication:
Boston, Mass. : Harvard Business Press, 2009
. 270 p. :
24 cm.
Date:2009
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Customer knowledge management: , improving customer relationship through knowledge application /
by Wilde, Silvio.
Publication:
Heidelberg : Springer, 2011
. xvi, 143 p. :
Date:2011
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
The intimate supply chain : , leveraging the supply chain to manage the customer experience /
by Ross, David Frederick,
Publication:
Boca Raton, FL : CRC Press/Taylor & Francis, 2008
. xxii, 280 p. :
25 cm.
Date:2008
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
The one to one manager : , real-world lessons in customer relationship management /
by Peppers, Don
Publication:
New York : Currency and Doubleday, 2000
. xvii, 268 p.
Date:2000
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
The iovemarks effect : , winning in the consumer revolution /
by Roberts, Kevin
Publication:
Brooklyn, NY : Power House Books, 2006
. 272 p. :
Date:2006
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
One to one : B2B : , custome development strategies for the business-to- business world /
by Peppers, Don
Publication:
New York : Currency Book, 2001
. xix, 347 p. :
Date:2001
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Relationship marketing : , a consumer experience approach /
by Baron, Steve
Publication:
London : Sage, 2010
. 202 p.
Date:2010
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
The seven myths of customer management : , how to be customer-driven without being customer-led /
by Abram, John.
Publication:
Chichester, England : Wiley, 2003
. xiv, 221 p. :
24 cm.
Date:2003
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Pay attention! : , how to listen, respond, and profit from customer feedback /
by Thomas, Ann,
Publication:
Hoboken, N.J : Wiley, 2010
. xvi, 205 p. :
24 cm.
Date:2010
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
The relationship revolution : , closing the customer promise gap /
by Hochman, Larry.
Publication:
Chichester, England : Wiley, 2010
. 155 p. ;
21 cm.
Date:2010
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Social network analysis in telecommunications /
by Reis Pinheiro, Carlos Andre,
Publication:
Hoboken, N.J. : Wiley, 2011
. xx, 284 p. :
24 cm.
Date:2011
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Social media 101 : , tactics and tips to develop your business online /
by Brogan, Chris.
Publication:
Hoboken, N.J. : Wiley, 2010
. xiv, 337 p. ;
19 cm.
Date:2010
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Managing customers through economic cycles /
by McKean, John,
Publication:
Chichester, England: Wiley, 2010
. vi, 256 p. :
24 cm.
Date:2010
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Flip the funnel : , how to use existing customers to gain new ones /
by Jaffe, Joseph,
Publication:
Hoboken, N.J. : Wiley, 2010
. xviii, 286 p. :
24 cm.
Date:2010
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Customer. Community : , unleashing the power of your customer base /
by Banks, Drew,
Publication:
San Francisco, CA : Jossey-Bass 2002
. xxiii, 254 p. :
24 cm.
Date:2002
Availability:
Copies available:
AUM Main Library
(3),
|
|
| |
Marketing 2.0 : , strategies for closer customer relationships /
by Corbae, Gerald,
Publication:
Berlin ; | New York : Springer, 2003
. vi, 151 p. :
25 cm.
Date:2003
Availability:
Copies available:
AUM Main Library
(3),
|
|
