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Memorable customer experiences : , a research anthology /   Publication: Farnham, England ; | Burlington, VT : Gower, 2009 . xx, 295 p. : 25 cm. Date:2009 Availability: Copies available: AUM Main Library (2),
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Healthcare relationship marketing : , strategy, design and measurement / by Haimowitz, Ira J. Publication: Burlington, VT : Ashgate, 2010 . xxi, 237 p. : 25 cm. Date:2010 Availability: Copies available: AUM Main Library (2),
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Managing market relationships : , methodological and empirical insights / by Lindgreen, Adam. Publication: Farnham, Surrey, England ; | Burlington, VT : Gower Pub., 2008 . xvi, 223 p. : 24 cm. Date:2008 Availability: Copies available: AUM Main Library (2),
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Relationship marketing / by Godson, Mark. Publication: Oxford : Oxford University Press, 2009 . xii, 361 p. : 25 cm. Date:2009 Availability: Copies available: AUM Main Library (4),
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ABC's of relationship selling through service / by Futrell, charles M. Publication: New York : McGraw-Hill, 2011 . xxxii, 538 p. : Date:2011 Availability: Copies available: AUM Main Library (2),
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The one to one manager : , real-world lessons in customer relationship management / by Peppers, Don Publication: New York : Currency and Doubleday, 2000 . xvii, 268 p. Date:2000 Availability: Copies available: AUM Main Library (2),
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The iovemarks effect : , winning in the consumer revolution / by Roberts, Kevin Publication: Brooklyn, NY : Power House Books, 2006 . 272 p. : Date:2006 Availability: Copies available: AUM Main Library (2),
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The one to one fieldbook : , the complete toolkit for implementing a 1 to 1 marketing program / by Peppers, Don Publication: New York : Currency Book, 1999 . xxiv, 406 p. : Date:1999 Availability: Copies available: AUM Main Library (2),
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Relationship marketing : , a consumer experience approach / by Baron, Steve Publication: London : Sage, 2010 . 202 p. Date:2010 Availability: Copies available: AUM Main Library (2),
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Mastering the complex sale : , how to compete and win when the stakes are high! / by Thull, Jeff, Publication: Hoboken, N.J. : Wiley, 2010 . xxx, 271 p. : 24 cm. Date:2010 Availability: Copies available: AUM Main Library (2),
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Marketing 2.0 : , strategies for closer customer relationships / by Corbae, Gerald, Publication: Berlin ; | New York : Springer, 2003 . vi, 151 p. : 25 cm. Date:2003 Availability: Copies available: AUM Main Library (3),
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